Email Support

  • Repair service hours:
  • Monday – Thursday 8 am-10 pm
  • Friday – Saturday 8 am-4:30 pm
  • Sunday 2 pm-10 pm

Always use strong passwords

  1. Passwords should not be based on information of a personal nature
    • Examples may include: Your name, child’s name, grandchild’s name, or your pet’s name. Your town, city, county, etc., or your date of birth
  2. Don’t pick a short password
    • Passwords should be a minimum of 8 characters
  3. Ensure that you use a variety of letters, numbers, symbols, spaces, and capital letters
  4. Avoid using the same password everywhere. (Never re-use passwords, if you can help it.)
    • If someone gets hold of your password for one account, they can then gain access to all of your accounts
    • Compromised passwords are often stored in distributed databases and can be re-used and re-tried, even years after a first breach
  5. Only access your email using encrypted methods. Enable SSL/STARTTLS encryption for incoming and outgoing email
    • To prevent the password (and other confidential information) from being disclosed
  6. Recommend to configure the “Country Authentication Restrictions” within the “Security Options” (located within the MagicMail user Home Page)
    • Configure which countries you would normally log in from on a day-to-day basis–and just prior to traveling, add visiting countries to the list of countries your account may be accessed from. This is a great way to help fend off hackers and malware from access accounts in the event of guessed or leaked passwords

Yes, we do. One can access their Bledsoe.net email through a web browser on one’s phone, tablet, laptop, and even computer. Using this method there’s no need to set up email through an email client like Outlook or Thunderbird.

Please Visit and Login Today at: https://mail.bledsoe.net/portal
Note: You’ll need to enter the full email address. For example: [email protected]

Once logged in select “Communication,” then “Webmail.”

Be sure to check out the Webmail Preferences, which provide a range of options for your mailbox.  A specific preference to note is one that can enable Desktop mode from the “Interface” option. This can come in handy when using a larger screen from a tablet, laptop, or computer.

Also, you can use our landing page at https://mail.bledsoe.net to access the mobile portal. Before signing in: select “Mobile Portal” from the “Go To” dropdown list.

Before starting please be sure to know your email address and password.
• If you’re unsure, please contact Bledsoe Telephone Cooperative during business hours at (423) 447-2121.

Steps

  1. Navigate to: mail.bledsoe.net
  2. Sign in using your email address and password
  3. Click Security Settings, found on the left hand menu at the bottom
  4. In the Change Password section, found at the top
    1. Enter in your Current Password, within the “Current Password” text box
    2. Enter in a New Password, within the “New Password” text box
    3. Re-enter the same new password, within the “Confirm Password” text box
  5. Click the Update Password button

Note: If planning on using more than one device, only use the IMAP Settings.

Incoming Mail Server Name:
mail.bledsoe.net

Incoming Mail Port:
993  (selecting or enabling encryption method SSL is required)

E-mail Username:
Must use full email address
[email protected] (replace xxxx with your e-mail prefix)

Outgoing Mail Server Name:
smtp.bledsoe.net

Outgoing Mail Server Username:
Must use full email address
[email protected] (replace xxxx with your e-mail prefix)

Enable SMTP Authentication:
* Outlook: Must enable “My outgoing server requires authentication” this is usually a checkbox
* iPhone: “Use SSL” must be enabled

SMTP Outgoing Port:
587  (selecting or enabling encryption method StartTLS is required)

Note: If planning on using more than one device, only use the IMAP Settings.

Incoming POP3 Server Name: 
mail.bledsoe.net

POP3 Login Username: 
Must use full email address
[email protected] (replace xxxx with your e-mail prefix)

POP3 Password: 
Your e-mail password

Outgoing SMTP Server Name: 
smtp.bledsoe.net

Incoming Mail Port:
995  (selecting or enabling encryption method SSL is required)

SMTP Authentication:
SMTP authentication must be enabled–this is usually a checkbox.

SMTP Authentication Username:
Must use full email address
[email protected] (replace xxxx with your e-mail prefix)

SMTP Password: 
Your e-mail password

SMTP Outgoing Port:
587  (selecting or enabling encryption method StartTLS  is required)

Enable SMTP Authentication:
* Outlook: Must enable “My outgoing server requires authentication” this is usually a checkbox

* iPhone: “Use SSL” must be enabled

Things to note:
1. The feature of adding additional emails is only available when logging in with your master email account.

  • The first email that was set up on your account.

2. Your current internet package determines the number of additional emails that are available to you.

Instructions:
1. Type in mail.bledsoe.net into the address bar in your browser and hit enter.
2. Log into your Magic Mail account by entering your:

  • Full email address
  • Password
  • Select Mail Settings in the drop-down menu.
  • Lastly, Click on Sign in

3. Click Manage Mailboxes
4. In the “Mailbox Management” section click on New Mailbox button.

  • Note: If you do not see the button for New Mailbox, then you’re currently logged in as a secondary email account. Please log into your main or master account to have access to adding an additional email.

5. In the “Create Mailbox” section, here is where the new mailbox will be setup.

  • Enter an Email Address that you’d like to use.
    Note: Do not have to enter the “@bledsoe.net”. If the selected email address is in use, please choose another email address
  • Enter the First Name who is going to be using this email account (optional)
  • Enter the Last Name who is going to be using this email account (optional)
  • Enter the new Password you want to use for this email address.
  • ReEnter the new password again for Confirm PasswordNote: This is for confirmation and a safety measure to ensure the accuracy of the password without any intended typos.


Additional Details for Creating A New Mailbox:
This feature is to create a new mailbox under your account.
The Password for the new mailbox, it’s suggested to be a minimum of 8 characters in length.

Input Constraints:
The Email Address / First Name / Last Name must satisfy the following constraints:

  • The Email Address / First Name / Last Name must start with either a letter or a number.
  • The rest of characters can be alphanumeric characters or symbols: ( . _ – & ‘ [space] )
  • Maximum length: 30

The Password must satisfy the following requirements:

  • The Password can contain any character
  • Password and Confirm password have to match
  • Suggested Minimum length: 8
  • Maximum length: 40

Before starting please be sure to know your email address and password.

  • If you are unsure, please contact Bledsoe Telephone Cooperative during business hours at (423) 447-2121.
  • Note that these steps are intended to provide guidance on setting up a Bledsoe.net
    email account. As different versions of Apple Products have different layouts.

Then follow these steps:

1. Go to Settings > Mail > Accounts > Add Account.
2. Tap Other > Tap Add Mail Account, to add your account manually.
3. Enter your name, email address, password, and a description for your account.
4. Tap Next.
5. Choose IMAP for your new account.
6. Enter the following information for the Incoming and Outgoing Mail Server: Host Name, User Name, and Password

  • Incoming Mail Server: Host Name= mail.bledsoe.net
    •  Replacing the Username and Password, with your Full Email Address and Password.
    • Use SSL” must be enabled
  • Outing Mail Server: Host Name= smtp.bledsoe.net
    •  Replacing the Username and Password, with your Full Email address and Password.
    • Use SSL” must be enabled

7. Tap Next
8. If your email settings are correct, tap Save to finish. If the email settings are incorrect, you’ll be asked to edit them. If you’re asked to edit them, please review the entries and try to Save again.

If you are having trouble setting up your email account or saving your email settings, please call Bledsoe Telephone Cooperative at (447)-447-2121.

Before starting please be sure to know your email address and password.
• If you are unsure, please contact Bledsoe Telephone Cooperative during business hours at (423) 447-2121.
• Note that these steps are intended to provide guidance on setting up a Bledsoe.net email account.

As different versions of Android have different layouts

Then follow these steps:
1. Go to Settings > Accounts
2. Tap + Add account
3. Locate and Tap Email
4. If applicable: Tap Other
5. Enter sign-in details: full email address and password
6. Tap (or enable) Manual Setup
7. Tap IMAP or IMAP4 (For the type of account)
8. Tap Next
9. Enter in the following for IMAP: Incoming server settings: mail.bledsoe.net

Please Note: Email address, username, and password should be auto-filled. Go to the section for the IMAP server settings.

10. Tap Next >
11. Enter in the following for IMAP:     Incoming server settings:  mail.bledsoe.net    Outgoing server settings:  smtp.bledsoe.net

Note Important: Ensure that Require sign-in is enabled. Also, that the Username and password is filled out under the Outgoing server settings

12. Tap Next
13. With a successful setup, one will have the option to enter an Account Name

  • By default, Other is listed. Can label it your email address name, Bledsoe, or a unique name for one to recognize the Bledsoe.net email account
  • If connecting the email account fails: please review the settings and try again.

 

If you are having trouble setting up your email account or saving your email settings, please call Bledsoe Telephone Cooperative at (447)-447-2121.

Before starting please be sure to know your email address and password.
• If you are unsure, please contact Bledsoe Telephone Cooperative during business hours at (423) 447-2121.
• Note that these steps are intended to provide guidance on setting up a Bledsoe.net email account.

Then follow these steps:
1. Tap Email App
2. Enter an Email address
a. Note: Review the entered email address to ensure it is free from any typos before continuing to the next step. If any typos are found, please correct before going to the next step.
3. Tap Advanced Setup
4. Tap IMAP
5. For IMAP Server enter: mail.bledsoe.net
6. Use secure connection (SSL) for Incoming Security Settings
7. For the Password enter your password for the email address
8. For the Outgoing server settings enter: smtp.bledsoe.net
9. Use secure connection (SSL) for Outgoing Security Settings
10. Tap Next
11. The email account will be created

Note: If there is a message in regards to not being able to set up the email account. Review the entered email address and password.

Troubleshooting
1. Review to see if the entered email address is entered correctly.
2. Re-Try entering in the password.
3. Ensure that Use same credentials for Incoming and Outgoing servers are Checked
4. Once the steps above have been completed, Tap Next to re-try creating your email account.
If you are experiencing trouble setting up your email account or saving your email settings, please call Bledsoe Telephone Cooperative at (423)-447-2121 .423-447-2121