Contact

Have questions or need more information?

Call us at 423-447-2121 or email us at [email protected]  Monday – Friday, 8am to 4:30pm CST, and one of our team members will gladly assist you.

If you need to report an outage, please call our repair service.

Repair service hours*:

• Monday – Thursday 8 am-10 pm
• Friday – Saturday 8 am-4:30 pm
• Sunday 2 pm-10 pm

* Customers can call repair 24/7 with an answering service after the listed hours. Hours listed are BTC Employee answering phones

• You can call our repair service at 423-447-6815
• You can email our repair service at [email protected]